Privacy Policy

At Michael Tracey Heating & Plumbing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tracey-heating.com use our services, or contact us.

1. Information We Collect

We may collect personal information from you in various ways, including, but not limited to, when you visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. The personal information we may collect includes:

Contact Information: Your name, email address, phone number, and postal address.

Service Information: Details regarding the services you inquire about or receive from us.

Technical Information: IP address, browser type, operating system, and information about your visit, including pages viewed, time spent on the site, and other similar information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To process and manage your service requests, appointments, and other interactions with us.
To Improve Our Website: To analyze and improve our website’s performance, usability, and content.
To Communicate with You: To respond to your inquiries, send you updates, and provide customer support.
For Legal Compliance: To comply with applicable legal obligations, regulations, and industry standards.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep your information confidential.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Objection: Object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us at contact@tracey-heating.com or call us at +353879042842.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Michael Tracey

111 Killinarden Heights, Killinardan, Dublin

Email: contact@tracey-heating.com

Phone: +353879042842